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DevelopmentIts been a while since my last blog post, mainly because of studying to take an exam following a course on ServiceNow Administration so my mind has been on passing this.

Getting back into taking exams has been an interesting process for me as I have been recently learning and practising what I have learnt for my CPD (Continual Professional Development) and Personal Development.

Right from taking exams back at school the advise given then has always stuck with me. Break the subject down into the parts needed for the exam then Learn, Revise and Test.

Back in my day (sounding old now!) we had pen and paper and index cards that were written out with crib notes. I have since moved to a mini tape recorder and then to notes on a computer, videos and online tests/practice exams. Each of these methods have their place and still in use today.

Studying for the exam, I found myself going back to the recording my notes as a good method of learning.

The internet does provide a good set of resources available to study from, such as:

  • Training Courses
  • Self-paced training modules
  • Knowledge Base’s / Wiki’s
  • Blogs
  • Forums
  • Official Documentation
  • Developer/API resources
  • Videos/Youtube
  • Demos/Test/Dev Systems to study on

I did pass the exam and am now looking at my next area of study and certification.

Keeping yourself current and up to date and recording your CPD is important. I have written some blog posts on this subject previously:

Recording your CPD
The Nature and Cycle of CPD
CPD is a two way street
A balance of Verifiable and Non-Verifiable CPD
How much CPD/Training should you be doing?

For those taking the ServiceNow Certifications this blog post is a good start on how to start learning ServiceNow:


Good luck if you are taking an exam.