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Max Hemingway

~ Musings as I work through life, career and everything.

Max Hemingway

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Mastering the CPD Cycle for Professional Growth

06 Monday Jan 2025

Posted by Max Hemingway in 21st Century Human, Mindset

≈ 5 Comments

Tags

21st Century Human, CPD, learning, Mindset

The Continuous Professional Development (CPD) cycle is a systematic process of identifying, planning, and evaluating your learning and development needs. While traditional models usually focus on a few key stages, this approach includes a crucial step around communication, amplifying the impact of your learning.

I last blogged about the CPD Cycle back in 2015. About time it had a refresh and more detail added as it is an important topic for todays working climate and those wanting to excel in their careers.

I maintain a CPD as a Chartered IT Professional, which is an important aspect of the accreditation is to maintain evidence of what I have been learning to keep current. This is best achieved through the use of a CPD Plan or log.

The BCS has a good guide to CPD and why you should consider it. https://www.bcs.org/it-careers/continuing-professional-development-cpd/.

There are many methods for recording your CPD (Continuous Professional Development) plans available on the internet and through various professional bodies. The CPD Cycle allows you to review your learning and CPD and see what is working and is beneficial and has impact to your work and what is not.

CPD Cycle

The CPD Cycle can be illustrated as:

Each of these steps could be a set of columns in your CPD record in which you record the results of the analysis. This guide suggests some possible data to record to help maintain you CPD. How much you add will always be down to your needs.

Identify

The first step in the CPD cycle is to identify your learning needs. This process is crucial as it sets the foundation for your professional development journey by assessing your current skills, knowledge, and any gaps that may exist. This step involves self-assessment and feedback from peers, leaders or supervisors. Once identified, document these needs in your CPD Plan.

One key aspect on identifying your learning is to pick the top 1 or 2 that will have the biggest impact and concentrate on those. Once you have achieved these goals you can reassess and add to your plan from your identification analysis.

Self-Assessment

Start by evaluating your current skills, knowledge, and competencies. This can be achieved using a SWOT (Strength, Weakness, Opportunities and Threats) Analysis to help.

  • Strengths: What are you good at? Identify areas where you excel and can leverage these strengths.
  • Weaknesses: Where do you need improvement? Identify gaps in your knowledge or skills that need addressing.
  • Opportunities: Are there emerging trends or technologies in your field that you should learn about?
  • Threats: Are there any external factors that could impact your job performance or career progression?

Feedback from Others

Seek input from colleagues, peers, supervisors, leaders or mentors. They can provide valuable perspectives on your performance and areas for growth. This can be done through:

  • Performance reviews: Regular performance evaluations provide structured feedback on your work.
  • One-on-one meetings: Informal conversations with your manager or peers can highlight areas for improvement.
  • 360-degree feedback: Gathering feedback from multiple sources (e.g. peers, subordinates, supervisors and leaders) gives a comprehensive view of your skills and behaviours.

It is key to see and use this feedback as a positive view on where you need to learn and grow.

Professional Goals

You may already have a forward plan on where you want to head professionally and where you want your career journey to go, or wanting to create one. Align your learning needs with your career aspirations.

Reflecting on your career aspirations involves asking yourself deep, meaningful questions to uncover your true interests, strengths, and goals. Here are some self-reflective questions to get you started:

Understanding Your Interests and Passions

  • What activities or tasks do I enjoy most at work?
  • What topics or industries am I naturally drawn to?
  • Which projects have I found most fulfilling and why?

Assessing Your Skills and Strengths

  • What are my core strengths and talents?
  • Which skills do I excel in, and which do I need to improve?
  • How can I leverage my strengths in my career?

Defining Your Values and Motivations

  • What are my core values and how do they align with my work?
  • What motivates me to perform at my best? (e.g., recognition, achievement, helping others)
  • What kind of work environment do I thrive in?

Envisioning Your Future

  • Where do I see myself in 5, 10, or 20 years?
  • What roles or positions do I aspire to reach?
  • What impact do I want to make in my field or industry?

Setting Goals and Milestones

  • What specific career goals do I want to achieve?
  • What milestones or achievements do I want to reach along the way?
  • How can I break down my long-term goals into smaller, actionable steps?

Evaluating Opportunities and Challenges

  • What opportunities are available for growth in my current role?
  • What challenges or obstacles might I face, and how can I overcome them?
  • Are there any skills or experiences I need to acquire to reach my aspirations?

Seeking Feedback and Guidance

  • What feedback have I received from colleagues, mentors, or supervisors?
  • How can I use this feedback to guide my career development?
  • Who can I seek advice or mentorship from to help me achieve my goals?

Job Requirements

Consider the specific requirements of your current role. What are your main job duties and what learning do you need in order to achieve success in the role?

Main Role

  • Daily Tasks: What are the core tasks you handle regularly? Identify areas where you perform well and areas that could benefit from more training. This might include technical skills, soft skills, or specialised knowledge.
  • Performance Metrics: How is your performance measured? Understanding the criteria used for your evaluations can highlight areas for improvement.
  • Feedback & Self-Assessment: Reflect on feedback from supervisors and colleagues, and conduct a self-assessment. This can provide insights into specific skills or knowledge gaps.

Organisational Goals

Are there any organisational goals that need to be considered when creating your learning plan?

  • Strategic Priorities: What are the strategic goals of your organisation? Identify how your role contributes to these goals.
  • Skill Gaps: Determine what skills are necessary to support these objectives. Focus on acquiring or enhancing these skills through training and development.
  • Cross-Departmental Insights: Understanding the broader organisational context can help identify interdisciplinary skills that are valuable.

Industry Standards

Are there any industry or regulatory standards that you need to abide, be certified or learn?

  • Regulations & Compliance: Are there any legal or regulatory requirements specific to your industry? Ensure that you stay compliant by keeping your knowledge up to date through continuous learning.
  • Certification & Accreditation: Consider obtaining industry-recognised certifications that could enhance your professional credibility and opportunities.
  • Trends & Innovations: Keep an eye on the latest trends and innovations in your field. This can help you stay competitive and bring new ideas to your role.

Documenting Your Plan

Once you have identified your learning needs, it’s essential to document them in your CPD Plan. This should include:

  • A clear statement of each learning need
  • The rationale for why it is important
  • Specific learning objectives you aim to achieve
  • Potential learning activities or resources to address each need
  • A timeline for completing these activities

Learn

Engage in learning activities that address the identified needs. This could include formal training, online courses, workshops, seminars, or self-directed study. Record each learning event in your CPD Plan, noting the date, type of activity, and key takeaways.

Engaging in learning activities that address your identified needs is a vital part of the CPD cycle. This section involves selecting, participating in, and documenting various learning experiences to ensure your continuous professional growth. Here’s a more detailed exploration of this step:

Selecting Learning Activities

Choose learning activities that are relevant to your identified needs. These can vary widely depending on your field, interests, and learning preferences.

  • Formal Training: Enroll in courses, workshops, seminars, or degree programs offered by educational institutions.
  • Online Learning: Utilise online platforms for courses, webinars, and virtual workshops. Websites like Coursera, Udemy, and LinkedIn Learning offer a wide range of subjects.
  • Self-Directed Study: Read books, articles, research papers, or industry publications. Stay updated with the latest trends and developments in your field.
  • Conferences and Networking Events: Attend industry conferences, trade shows, and networking events to learn from experts and peers.
  • Professional Organisations: Join professional associations or societies that offer resources, certifications, and learning opportunities.

Participating in Learning Activities

When engaging in learning activities, actively participate and immerse yourself in the experience to maximise your learning.

  • Set Clear Objectives: Before starting, define what you want to achieve from the activity. Having clear objectives will help you stay focused and motivated.
  • Take Notes: Document key points, insights, and questions during the learning process. This will aid in reflection and future reference.
  • Engage Actively: Participate in discussions, ask questions, and seek clarification on any unclear topics. Engaging actively enhances understanding and retention.
  • Apply Learning: Whenever possible, try to apply what you’ve learned to real-life situations or work tasks. This practical application reinforces learning and demonstrates its relevance.

Documenting Learning Activities

Keep a detailed record of your learning activities in your CPD Plan. Documenting helps track your progress and ensures that you’re meeting your learning goals.

  • Activity Details: Record the date, title, and type of learning activity (e.g., workshop, online course, conference).
  • Provider Information: Note the name of the institution or organisation providing the learning activity.
  • Objectives and Outcomes: Outline your objectives for the activity and any key outcomes or takeaways.
  • Reflections: Include your reflections on the learning experience. What you found valuable, any challenges you faced, and how you plan to use the new knowledge or skills.

Continuous Improvement

Learning is an ongoing process. Regularly review and update your CPD Plan to reflect new learning needs and opportunities. Seek feedback from peers, mentors, or supervisors to identify areas for further development. By continuously engaging in learning activities, you ensure that you remain up-to-date with industry trends and maintain a high level of professional competence.

Reflect

Take time to reflect on what you have learned. Consider how the new knowledge or skills can be applied to your job. Ask yourself questions such as:

  • Was the learning experience valuable?
  • How can I integrate this learning into my daily tasks? Document your reflections and any potential applications in your CPD Plan.

Reflecting on your learning is a crucial step in the CPD cycle. It allows you to critically assess your experiences, draw valuable insights, and plan how to apply new knowledge and skills.

Reflection Process

Reflecting involves thoughtful consideration of your learning experiences. This process helps you understand the relevance and impact of what you’ve learned.

  • Immediate Reflection: After each learning activity, take some time to jot down your initial thoughts and reactions. What did you find interesting or challenging? How do you feel about the new information or skills?
  • In-Depth Analysis: Dive deeper into your learning experience. Evaluate the quality and relevance of the content. Think about how it aligns with your learning objectives and professional goals.

Key Questions for Reflection

Ask yourself reflective questions to guide your thinking.

  • What did I learn?: Summarise the main points and key takeaways from the learning activity.
  • Why is it important?: Consider the significance of the new knowledge or skills. How does it relate to your job or career?
  • How can I apply this?: Think about practical ways to integrate the learning into your daily work. Are there specific tasks or projects where you can apply these insights?
  • What challenges did I face?: Reflect on any difficulties you encountered during the learning process. How did you overcome them, and what could you do differently next time?
  • What feedback did I receive?: If you received feedback from peers or instructors, consider how it aligns with your own reflections and how it can inform your future learning.

Documenting Reflections

Recording your reflections is essential for tracking your progress and planning future learning activities.

  • Summary: Write a brief summary of the learning activity and its key points.
  • Personal Insights: Document your thoughts and feelings about the experience. What did you find most valuable or challenging?
  • Applications: Outline specific ways you plan to apply the new knowledge or skills in your job.
  • Future Actions: Identify any additional learning needs or actions you need to take based on your reflections.

Sharing Reflections

Consider sharing your reflections with others. This can enhance your understanding and provide additional perspectives.

  • Discuss with Peers: Share your insights with colleagues during meetings or informal discussions. This can lead to collaborative learning and knowledge exchange.
  • Seek Feedback: Ask for feedback on your reflections from mentors, supervisors, or peers. Their input can help you refine your thoughts and identify areas for further development.
  • Write a Blog Post: If you have a professional blog, share your reflections and how you plan to apply your learning. This not only reinforces your understanding but also contributes to your professional reputation.

Continuous Improvement

Reflection is not a one-time activity. Make it a regular part of your professional practice. Continuously evaluate your learning experiences, document your insights, and use them to inform your future CPD activities. This ongoing reflection ensures that your professional development is dynamic, relevant, and aligned with your evolving goals.

Communicate

After reflecting on your learning, think about how you can share this knowledge with others. Communication is a crucial step that enhances the overall impact of CPD. This stage amplifies the impact of your learning by disseminating valuable insights and fostering a culture of continuous improvement.

Importance of Communication

Sharing your learning benefits both you and your community.

  • Reinforces Learning: Articulating your knowledge helps solidify your understanding and identify areas for further improvement.
  • Encourages Collaboration: Engaging with others fosters a collaborative environment where ideas can be exchanged and built upon.
  • Enhances Reputation: Demonstrating your commitment to professional development can enhance your reputation and career prospects.
  • Supports Others: By sharing your insights, you help colleagues and peers improve their skills and knowledge.

Methods of Communication

There are various ways to communicate your learning experiences, each with its own advantages.

  • Team Meetings: Share your insights during team or department meetings. This allows for immediate feedback and discussion.
  • Company Newsletters: Write articles or summaries of your learning experiences for your company’s internal newsletter. This reaches a wider audience within your organisation.
  • Social Media: Use platforms like LinkedIn, Twitter, or professional forums to share your learning journey and recommendations. This not only spreads knowledge but also builds your personal brand.
  • Presentations and Workshops: Conduct presentations or workshops to teach others what you’ve learned. This interactive method encourages engagement and questions.
  • Mentorship: Mentor colleagues or new employees by sharing your expertise and guiding their professional development.
  • Blog Posts: Write blog posts or articles about your learning experiences, insights, and how they can be applied in practice. This can be shared on your professional blog, company website, or external publications.

Effective Communication Strategies

To communicate your learning effectively.

  • Be Clear and Concise: Clearly articulate the key points and takeaways from your learning experience. Avoid jargon and ensure your message is easy to understand.
  • Use Visual Aids: Incorporate visuals such as charts, graphs, or slides to enhance your message and make it more engaging.
  • Provide Examples: Use real-life examples or case studies to illustrate how your new knowledge or skills can be applied.
  • Encourage Interaction: Invite questions and discussions to encourage active participation and deeper understanding.
  • Tailor Your Message: Adapt your communication style to suit your audience. Consider their level of knowledge, interests, and preferences.

Measuring the Impact of Communication

Evaluate the effectiveness of your communication efforts.

  • Feedback: Gather feedback from your audience to understand how well your message was received and whether it was helpful.
  • Engagement: Monitor the level of engagement during and after your communication. Are people asking questions, sharing insights, or applying what you’ve shared?
  • Outcomes: Assess any changes or improvements resulting from your communication. Has it led to better performance, increased collaboration, or enhanced understanding?

Documenting Communication Activities

Record your communication efforts in your CPD Plan to track your progress and ensure you are consistently sharing your learning.

  • Date: When the communication activity took place.
  • Method: The method used to communicate (e.g., meeting, presentation, social media post).
  • Audience: The target audience for your communication.
  • Key Points: The main points or takeaways shared.
  • Feedback and Outcomes: Any feedback received and the outcomes of the communication effort.

Impact

Measuring the impact of your learning is vital for understanding its effectiveness. Evaluate how the new knowledge or skills have influenced your work. Consider both immediate changes and long-term benefits.

  • Monitoring performance improvements
  • Gathering feedback from peers and supervisors
  • Analysing metrics related to your job performance Document the impact in your CPD Plan and reflect on the outcomes to guide future learning.

Evaluating the impact of your learning is a crucial part of the CPD cycle. This step helps you understand how effectively you’ve applied new knowledge or skills and the tangible benefits it has brought to your professional practice.

Immediate Impact

Assess the immediate effects of your learning activities.

  • Performance Improvement: Have you noticed an improvement in your job performance or efficiency? For example, if you learned a new software tool, are you now able to complete tasks faster or with better quality?
  • Skill Application: Have you successfully applied the new skills or knowledge in your daily tasks? Consider specific instances where you’ve used what you learned.
  • Feedback: Seek feedback from peers, supervisors, or clients. Their perspectives can provide valuable insights into how well you’ve integrated your learning into your work.

Long-Term Impact

Evaluate the longer-term benefits and outcomes of your learning.

  • Career Advancement: Has your learning contributed to career progression, such as promotions, new responsibilities, or recognition within your organisation?
  • Professional Growth: Have you gained a deeper understanding of your field or developed new areas of expertise? This can enhance your overall professional competence and confidence.
  • Organisational Benefits: Consider how your learning has benefited your organisation. This could include increased productivity, improved quality of work, or enhanced team collaboration.

Measuring Impact

Use various methods to measure the impact of your learning.

  • Key Performance Indicators (KPIs): Identify specific KPIs relevant to your role and track changes over time. For example, if you learned project management skills, monitor project completion rates or budget adherence.
  • Quantitative Metrics: Use data and statistics to evaluate changes in performance. This could include metrics like sales figures, customer satisfaction scores, or error rates.
  • Qualitative Feedback: Collect qualitative feedback from colleagues, supervisors, or clients. This can provide a more nuanced understanding of the impact of your learning.

Reflecting on Impact

Reflect on the outcomes of your learning and its impact on your professional practice.

  • Successes and Challenges: Identify what went well and any challenges you faced in applying your new knowledge or skills.
  • Lessons Learned: Consider what you’ve learned from the process of integrating your learning into your work. This can inform future learning activities and continuous improvement.
  • Future Goals: Based on the impact of your learning, set new goals for your professional development. This ensures that your CPD cycle is ongoing and dynamic.

Documenting Impact

Keep a detailed record of the impact of your learning activities in your CPD Plan. This helps you track your progress and provides evidence of your professional development.

  • Learning Activity: Describe the learning activity and its objectives.
  • Immediate Impact: Note any immediate changes in performance or skill application.
  • Long-Term Impact: Document longer-term benefits and outcomes.
  • Metrics and Feedback: Include any relevant KPIs, quantitative metrics, and qualitative feedback.
  • Reflections: Record your reflections on the impact and any lessons learned.

Plan for the Future

The final step in the CPD cycle is to plan for your future professional development. This step ensures that your learning journey is continuous, strategic, and aligned with both your personal and professional goals.

Reviewing Your CPD Plan

Regularly review and update your CPD Plan to ensure it reflects your current learning needs and objectives. Is your CPD plan meeting what you set out to do. This is a good time to add any additional learning requirements and remove any that are no longer needed.

  • Evaluate Past Activities: Look back at the learning activities you’ve completed. Assess their effectiveness and the impact they had on your job performance.
  • Identify New Needs: Based on your reflections and measured impact, identify any new learning needs that have emerged. This could be due to changes in your role, industry advancements, or feedback from peers, leaders and supervisors.

Setting New Goals

Define clear, achievable goals for your future learning. Utilise the SMART method for helping set your goals.

  • Specific: Clearly outline what you want to achieve.
  • Measurable: Identify how you will measure your progress and success.
  • Achievable: Ensure your goals are realistic and attainable within your resources and timeframe.
  • Relevant: Align your goals with your career aspirations and job requirements.
  • Time-bound: Set deadlines for achieving your goals to stay motivated and focused.

Identifying Learning Resources

Research and select appropriate resources and activities to achieve your new learning goals.

  • Formal Education: Enroll in degree programs, certifications, or professional courses offered by accredited institutions.
  • Professional Development Programs: Participate in industry-specific training programs, workshops, or seminars.
  • Online Learning Platforms: Utilise online resources such as webinars, tutorials, and e-courses.
  • Mentorship and Coaching: Seek guidance from mentors or coaches who can provide personalised advice and support.
  • Networking Opportunities: Engage with professional networks, attend conferences, and join industry associations to stay updated with trends and best practices.

Creating an Action Plan

Develop a detailed action plan that outlines the steps you need to take to achieve your new learning goals.

  • Activities and Resources: List the specific learning activities and resources you will use.
  • Timeline: Set deadlines for each activity to keep yourself on track.
  • Milestones: Identify key milestones to celebrate your progress and stay motivated.
  • Support Systems: Identify any support you may need from colleagues, mentors, or supervisors.

Monitoring and Adjusting

Continuously monitor your progress and make adjustments as needed.

  • Regular Check-ins: Schedule regular check-ins to review your progress and make any necessary adjustments to your action plan.
  • Flexibility: Be flexible and open to adapting your plan based on new opportunities, challenges, or feedback.
  • Documenting Progress: Keep detailed records of your activities, reflections, and outcomes in your CPD Plan. This documentation provides valuable insights for future planning and demonstrates your commitment to continuous improvement.

Celebrating Achievements

Acknowledge and celebrate your achievements along the way. Recognising your accomplishments boosts motivation and reinforces the value of your efforts. Share your successes with colleagues, mentors, or your professional network to inspire and encourage others.

Further Reading

https://www.bcs.org/it-careers/continuing-professional-development-cpd/.

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Taking the ServiceNow Administrator Certification

07 Tuesday Jun 2016

Posted by Max Hemingway in Certification

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Tags

Certification, CPD, Productivity

DevelopmentIts been a while since my last blog post, mainly because of studying to take an exam following a course on ServiceNow Administration so my mind has been on passing this.

Getting back into taking exams has been an interesting process for me as I have been recently learning and practising what I have learnt for my CPD (Continual Professional Development) and Personal Development.

Right from taking exams back at school the advise given then has always stuck with me. Break the subject down into the parts needed for the exam then Learn, Revise and Test.

Back in my day (sounding old now!) we had pen and paper and index cards that were written out with crib notes. I have since moved to a mini tape recorder and then to notes on a computer, videos and online tests/practice exams. Each of these methods have their place and still in use today.

Studying for the exam, I found myself going back to the recording my notes as a good method of learning.

The internet does provide a good set of resources available to study from, such as:

  • Training Courses
  • Self-paced training modules
  • Knowledge Base’s / Wiki’s
  • Blogs
  • Forums
  • Official Documentation
  • Developer/API resources
  • Videos/Youtube
  • Demos/Test/Dev Systems to study on

I did pass the exam and am now looking at my next area of study and certification.

Keeping yourself current and up to date and recording your CPD is important. I have written some blog posts on this subject previously:

Recording your CPD
The Nature and Cycle of CPD
CPD is a two way street
A balance of Verifiable and Non-Verifiable CPD
How much CPD/Training should you be doing?

For those taking the ServiceNow Certifications this blog post is a good start on how to start learning ServiceNow:

https://community.servicenow.com/groups/developer-certification/blog/2015/09/03/learning-servicenow-from-scratch-and-prepping-for-the-certification-exam

Good luck if you are taking an exam.

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An A-Z Guide to being an Architect

07 Thursday Jan 2016

Posted by Max Hemingway in Architecture, Big Data, Cloud, Development, DevOps/OpsDev, Enterprise Architecture, Governance, Innovation, IoT, Open Source, Productivity, Programming, Security, Social Media, Tools

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Architecture, Cloud, CPD, Data, Development, DevOps, Innovation, IoT, Knowledge, learning, Open Source, OpsDev, Productivity, Programming, Social Media

Back in 2008 Microsoft published An A-Z Guide to ABCBeing an Architect in their Architecture Journals.

Here is my take on an updated A to Z Guide to being an Architect. A couple of these may be similar.

A – Architect

Having the right level of skills as an Architect or engaging an Architect with the right level of skills will depend on the work needing to be undertaken. There are several types of Architect with some specialising in certain areas and others being multi domain skilled. The list below covers some of the different types of Architect- this is not an exhaustive list:

  • Enterprise Architect
  • Information Architect
  • Solutions Architect
  • Software Architect
  • Systems Architect

B – Blueprints

Following Blueprints and Patterns either published by vendors (such as the Microsoft Blueprints) or developed internally around your products and services will ensure repeat-ability and cost control around the design process.

Some examples showing different pattern types can be found at Architecture Patterns

C – Contextual Web Era

The up and coming 4th Platform area is the Contextual Web Era

  • 1st Platform – Mainframe Era
  • 2nd Platform – Client Server Era
  • 3rd Platform – Cloud Era
  • 4th Platform – Contextual Web Era

This is an up and coming era with lots of new innovation and developments. Keeping up with developments is key going forward for any architect to understand designs/solutions, art of the possible now and future, innovation and for developing roadmaps for solutions.

D – DevOps

To quote Wikipedia – “DevOps (a clipped compound of “development” and “operations”) is a culture, movement or practice that emphasizes the collaboration and communication of both software developers and other information-technology (IT) professionals while automating the process of software delivery and infrastructure changes”. Having knowledge of DevOps, OpsDev and Agile assist with Architecting a solution for a business understanding their practices and modes of interacting with technology to meet business requirements. A Good book on the subject of DevOps is “The Phoenix Project” by Gene Kim.

E – Enterprise Architecture

EA (Enterprise Architecture) is a blueprint that defines how a business can meet its objectives and strategy. This is achieved by conducting analysis, design, planning, recommendations and implementations through an Enterprise Architecture Framework

Enterprise Architecture Wikibook

F – Four Two Zero One Zero

42010 is the ISO Standard that most frameworks adhere to. Working to a Framework brings structure to your designs and life cycles.

There are a number of frame works available such as:

  • DoDAF
  • MoDAF
  • TOGAF
  • Zachman
  • Other Frameworks are available

Enterprise Architecture Wikipedia Book

G – Governance

Governance is an important part of architecture as it

  • Ensures Conformance
  • Controls Variance
  • Maintains Vitality
  • Enables Communication
  • Sets Direction
  • Issue Resolution
  • Provides Guidance and Prioritisation
  • Promotes Best Practise
  • Minimises Risk
  • Protects IT environments from tactical IT changes, project solutions, and strategic proposals that are not in an organisations global best interest
  • Controlling Technical Diversity, Over-Engineering and Unnecessary Complexity
  • Ensures projects can proceed quickly & efficiently
  • Control over IT spend
  • Quality Standards
  • Efficient and optimal use of resources and increase the effectiveness of IT processes

H – Hands On

It is important to be current and understand the technologies you are architecting. There are lots of options available to get your hands dirty using technology from using Cloud Servers to virtual machines on your compute device. There are other computing devices such as the Raspberry PI that provide a cheap alternative to standing up small farms to learn on.

I – IoT

IoT (Internet of Things) is where physical things are connected by the internet using embedded sensors, software, networks and electronics. This allows the items to be managed, controlled and reported on. My blog posts on IoT Device Security Considerations and Security Layers goes into more detail on this subject.

J – Juxtaposition

Juxtaposition is something an architect should be doing to compare things/items/artefacts etc.
noun;
1. an act or instance of placing close together or side by side, especially for comparison or contrast.
2.the state of being close together or side by side.

Source:http://dictionary.reference.com/browse/juxtaposition

K – Knowledge

I would class Skills with Knowledge. It is important as an Architect to ensure that your skills/knowledge are up to date and where you are unsure of a technology, you have a plan to address and skill up. Build a good CPD (Continuing Professional Development) plan and work towards completing it.

L – Language

With the move to cloud it is important to ensure your scripting skills are up to date as most cloud platforms use scripting to assist with the deployment of environments. This is also true of other DevOps/OpsDev applications. If you are unsure on what to learn this guide may help you – Learn a Programming Language – But which one?

M -Micro Segmentation

Micro Segmentation allows a business to use Networks, Compute and Storage to automate and deliver complex solutions by carving up and using the infrastructure. This segments part of the infrastructures to specific functions/tasks. It can also be used in a security context to segment networks, firewalls, compute and storage to increase security and reduce cyber attacks.  VMware have produced a book “Micro Segmentation for Dummies” that can be downloaded from here.

N – Next Generation

Next Generation refers to the next stage or development to something such as a new release of hardware or software. Next Generation is becoming a common term now to define products and artefacts, an example being Next Generation Firewalls.

O – Open Source

Open Source has been available for a long time with software such a Linux, however there is a bigger shift towards using Open Source and acceptance by businesses. Some examples of Open Source that is now mainstream within business include;

  • Ansible
  • Chef
  • Docker
  • Puppet

P – Performance

Performance can cover people as well as solutions / systems. Performance metrics should be set out at the inception of an engagement then monitored and reported on. This will be a factor in driving Continuous Improvement going forward as well as forecasting / planning for future upgrades and expansion.

Q – Quality

Quality is a huge subject and has a lot if standards governing it and how it affects all aspects of business and architecture. Knowing which standards and how they affect a solution will assist in the whole architecture lifecycle. There are also a number of tools available to help you;

  • Architecture Frameworks
  • ITIL
  • Six Sigma

There is also a level of pride and satisfaction in producing a quality solution and system achieving the objectives and requirements set out by the business.

R- Roadmap

Any architecture/solution should have a roadmap to set out its future. Roadmaps should include items such as:

  • Current state
  • Future state
  • Innovation
  • Upgrades / Releases
  • New Features / Functions
  • End of Life / Replacement

S – SMAC

SMAC stands for Social, Mobile, Analytics, Cloud. SMAC is an acronym that covers the areas and concepts when these four technologies are brought together to drive innovation in business. A good description of SMAC written by a colleague can be found here Acronyms SMAC.

T – Transformation

The majority, if not all systems will undergo a form of transformation. This may be in the form of a simple upgrade or to a complex redesign and migration to something else.

U – UX

UX (User eXperience) affects how people interact with your architecture / design and how they feel about it (emotions and attitudes). With the boom in apps and the nearing Contextual Web Era, UX is one of the most important factors to getting an architecture used. If your users don’t like the system they may find something else to use that they like.

V – Vision

Understanding the vision of your customer and their business is the driving factor for any architecture.

On working with your customer you should look to become a Trusted Advisor and also with your colleagues. A great book on the subject is The Trusted Advisor by David Maister. The book covers 3 main areas which discusses perspectives on trust, the structure of trust building and putting trust to work.

W – WWW

The internet is a key delivery mechanism for systems. Knowing how this works and key components to the internet should be understood such as:

  • IPV4 – IPV6
  • DNS
  • Routing
  • Connectivity
  • Security

X – X86

X86 – is a standard that every knows as its one of the most common platform types available.

Y – Year

Year is for the longevity of the solution you are designing. How many years are your expecting it to last What are the Business Requirements, statutory obligations, depreciation etc that need to be planned in. Consider things like End of Life, Maintenance and Upgrades on hardware and software from a solution point of view.

Z – Zero Defects

The best solution is the one with zero defects, but reaching this goal can be a challenge and can also consume a lot of expense. The best way to ensure Zero Defects is to use:

  • Best Practice
  • Reference Architectures
  • Blueprints/Patterns
  • Checklists
  • Reuse
  • Lessons Learnt

This is my current A to Z and some of the entries may be different in your version so “What is in your A to Z of being an Architect?”

I will look to write some further blog posts on the areas listed in this A to Z

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Recording your CPD

02 Monday Mar 2015

Posted by Max Hemingway in Productivity

≈ 8 Comments

Tags

CPD, learning, Productivity

There are many methods for recording your CPD (Continuous Professional Development) plans available on the internet and through various professional bodies.

For me I prefer a Spreadsheet with a few column headings. Its what goes into those headings that makes the record though:

Date

Date the training took place

Training

This is the title of the training and any course number/reference

Category

I split the training up into various categories such as:

  • Architecture Training
  • Finance
  • Innovation
  • Leadership
  • Security
  • Strategy
  • Technical Training
  • Vendor Training

Sub Category

Under each of the Categories I then divide into a number of Sub Categories so I can view how much training I have undertaken on a particular subject. These can vary as each Category can have many Sub Categories, however I do not split more than around 5 per one Category.

For example I split Leadership into:

  • Communication
  • Emotional & Business Intelligence
  • Engagement
  • Leadership
  • Staff Management

Source

This is normally a URL or name of site/book

Training Type

This is the type of training such as:

  • MOOC
  • Online Class
  • Replay
  • Webinar

Time

This is the length of time that you spend learning. Even a 5 minute video here and there on a subject you are learning adds up.

Key Learning

Under this heading I list the key points from the training as a reminder as to the learning points. Bit like a flash card. This is normally a list of the key points.

Using a CPD Cycle reminds me to reflect on what I have learnt and how I will apply it. Also what I need to relearn or expand on in future training.

CPD Cycle

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The Nature and Cycle of CPD

20 Friday Feb 2015

Posted by Max Hemingway in Development, Social Media

≈ 9 Comments

Tags

CPD, Development, Knowledge, learning, Social Media

Following on from my series of posts on the CPD and Learning Survey, another comment I want to look at is:

The nature of CPD in the IT industry is such that professionals must invest their time in a range of activities, some narrow and focused on specific skills and others quite broad, keeping up with trends and developments in business and technology in general. I also believe that in today’s environment professionals must be actively engaged as both producers and consumers of content in social networks as a means to learn and help others to do so.

– Anon (CPD and Learning Survey)

Personally I found this comment positive and hits on not only the importance of learning and CPD but also on what to do following learning something.

Using a typical learning cycle, this comment calls out an additional step that should be included around communicate.

The cycle may look something like this:

CPD Cycle

Identify

Identify your need for learning and what you need to do your job. Put this into your CPD Plan.

Learn

Carry out your learning event and record it into your CPD Plan.

Reflect

Look back on what you have learnt. Was it useful and how you can use this learning.

Communicate

Following reflecting consider what you can communicate to others in your role, job, company, Social Media. Even if this is just recommending the learning you have just completed.

Impact

Its important to measure the impact of your learning on your job and also following the communicate stage. Look at how you have used this learning and how it has impacted what you do.

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CPD is a two way street

04 Wednesday Feb 2015

Posted by Max Hemingway in Development

≈ 3 Comments

Tags

CPD, Development

Another comment from the CPD and Learning Survey:

CPD is a two way street. It requires commitment from both the employer and the employee.

In the main CPD should be a two way street, however there are some cases where this may not apply, such as a contractor who gains their skills through experience, or someone who’s role does not allow for training during their day job,  but have to do their own training to keep up with contracts or market trends that they specialise in.

Two Way Street

The two way street will depend upon the type of CPD arrangement set up by the employer and entered into by the employee. Some employers may make a range of development and training materials available for the employee to consume:

  • Subscription Online Books
  • Access to paid training – Online and Classroom Courses
  • Access to free training – MOOC, Online Courses, Webinars
  • Lunch and Learns (Brown Bag Training)
  • Projects to gain skills and experience
  • Specialised Industry/Vertical training / certifications

The perception of CPD and what constitutes learning should be clearly defined so both employer and employee understand what is needed. This should cover both time and types of learning.

Some resources could be easily overlooked as training materials and development tools by the employee.

One thing that always seems to be contended is time to train.  This is something that the needs to be discussed and set out between the employee and employer, however if time is given, there maybe an expectation for training also to be done in an employees own time.

The are employees who are not able to get time in work due to the nature of their job and industry and spend time at home learning.  Ensuring that you have a good Work-Life Balance is key, so setting out your learning targets and goals will help. Setting a level of CPD to Achieve will assist with braking the training into chunks over a period / year. Some professional bodies require a certain level of CPD to achieve per year which is normally a criteria to achieve or maintain accreditation or membership levels.

One thing to remember is that if your not advancing you career and planning/undertaking CPD, others around you are.

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Ready for Technet Online 2015

27 Tuesday Jan 2015

Posted by Max Hemingway in Cloud, DevOps/OpsDev, Programming

≈ 1 Comment

Tags

Architecture, Cloud, Coding, CPD, Development, DevOps, learning, OpsDev, Programming

I am looking forward to this years TechDays Online 2015 which is being run between the 3rd and 5th February 2015. If you cant make the sessions then they normally appear on Microsoft Virtual Academy a few weeks later.

This is being done over 3 days with a packed agenda that you can dip in and out of as needed.

Day One Theme: Client, Devices and Mobility :

  • Day one: Devices and Managing a Mobile-First World

09:30-09:40 Overview of the Day
09:40-10:15 Delighting your business with EMS
10:30-11:05 Devices, Devices Everywhere
11:20-11:55 Windows 10 Client Innovations
12:10-12:45 KEYNOTE: What IT Pros and Devs Need to Know About the New Microsoft
13:30-14:05 Building IoT solutions today
14:20-14:55 Microsoft Azure Remote App
15:10-15:45 Microsoft Azure RMS
16:00-16:35 Azure Active Directory: Much more than a user store
16:50-17:25 Microsoft Intune/SCCM
17:25-17:30 Wrap up of day 1 – Part 1

  • Day one evening: An evening with Office 365

18:30-19:05 Migration of your mailboxes to Office 365
19:15-19:50 Keeping in touch with the online world
20:00-20:35 Building online collaboration inside Office 365
20:35-20:45 Final thoughts for the day

Day Two Theme: Server and Cloud:

  • Day two: The Journey to the Cloud-first World

09:30-09:40 Overview of the Day
09:40-10:15 What’s new Windows Server /Hyper –V – a technical preview
10:30-11:05 How to find out what’s happening in your datacentre with Azure Insights
11:20-11:55 Host your own cloud with the Windows Azure Pack
12:10-12:45 Taking scripting to the next level with Service Management / Azure Automation
13:30-14:05 A new home for your old applications ↓
14:20-14:55 20% + of Azure runs on Linux – why is this important and how to do it well?
15:10-15:45 DevOps in Microsoft Azure with Chef and Puppet for heterogeneous cloud environments
16:00-16:35 Make Azure your DMZ
16:50-17:25 Microsoft Corporate Keynote
17:25-17:35 Wrap up of Day 2

Day Three Theme: Developer

  • Day three: Multi-device, Cross-platform Development

09:30-09:40 Overview of the Day
09:40-10:25 Creating cross-platform apps with Visual Studio
10:40-11:25 How are you going to deploy that?
11:40-12:25 Microsoft Azure Machine Learning without a PhD
13:00-13:45 Debugging and Performance Tuning Web Apps and Sites
14:00-14:45 What is Roslyn and why should you care?
15:00-15:45 Building cross-platform apps with .NET and ASP.NET
16:00-16:45 Creating cross-platform cloud apps for mobile devices
17:00-17:45 Microsoft Corporate Keynote
17:45-17:55 Wrap-up of Tech.Days Online Day 3

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Eating a slice of the Training Pie – MicroLearning

26 Monday Jan 2015

Posted by Max Hemingway in Development

≈ 3 Comments

Tags

CPD, Development, learning, MicroLearning

I have written several blogs now on CPD and have received some good feedback. Following on from my post (How much CPD Training should you be doing)-   and the post with the Survey Results, I received some good feedback from Jerry Overton.

“I noticed a gap between the amount of training IT professionals think they should take and the amount they are actually able to take. I suppose there are many theories about why, but I speculate that it points to a problem with how training is usually structured.

I think there is a huge need for microcourses/microlearning — short (5 min -20 min) focused courses delivered via laptop, tablet, or phone. With microlearning, you can context switcheasier. You can also fit training into the gaps in your life rather than having to make gaps big enough to fit the training. You can take 20 mins while you are waiting for a meeting to start, or 5 minutes while you wait at the doctor’s office.

If training were easier to take and delivered better, we might see an increase in training hours.”

MicroLearning is not a new concept, but is an evolving area of learning and developing that is currently has and is being researched.

Microlearning deals with relatively small learning units and short-term learning activities. Generally, the term “microlearning” refers to micro-perspectives in the context of learning, education and training. More frequently, the term is used in the domain of e-learning and related fields in the sense of a new paradigmatic perspective on learning processes in mediated environments. – wikipedia

A paper called “The Design of MicroLearning Experiences:A Research Agenda(On MicroLearning)” by Silvia Gabrielli, Stephen Kimani, Tiziana Catarci details the main requirements of MicroLearning experiences as:

  • Highly Transferable
  • Easily available and user friendly
  • Persistent
  • Useful
  • Individual as well as shareable
  • Adaptable

The paper also places MicroLearning combining their ubiquitous emergence and life long duration with the ability to consume anywhere through mobile learning.

Types of Learning

(the figure is not the best res in the paper, but you get the point)

Microlearning deals with relatively small learning units and short-term learning activities. Generally, the term “microlearning” refers to micro-perspectives in the context of learning, education and training. More frequently, the term is used in the domain of e-learning and related fields in the sense of a new paradigmatic perspective on learning processes in mediated environments.

Another paper from a study “Micro Learning As Innovative Process of Knowledge Strategy” by Dr. Minimol Anil Job, Dr. Habil Slade Ogalo concludes that ”

Business survival today extensively depends on harvesting, acquiring, retaining and applying fifth or sixth generation knowledge skills and capabilities. In view of these factors micro learning is relied upon to provide strategic solutions which could help enterprise growth through sustained maintenance of knowledge assets by evaluating current and future knowledge gaps. Core knowledge skills achieved under micro learning are intended to enhance organization learning and performance productivity.

Two good examples of MicroLearning are

  • Skillport (Books 24x&)
  • BBC Bitesize

SkillPort have produced a number of 3-7 minute videos on leadership covering a range of topics within this area. each are focused and directed to a particular subject. This method could be applied to a number of subjects and topics.

The BBC has been producing MicroLearning for a while based on its Bitsize series of videos and texts. This platform provides learning and revision for those studying GCSE and School Subjects. Again these method could be applied to a number of subjects and topics.

The term MicroLearning my be new to some, however you may be MicroLearning already and not realising it. People who use Social Media will have carried out a form of MicroLearning reading small chunks of information in 140 Characters in the form of tweets from twitter. Filtering out the “Social Chatter” there are some good nuggets of information and learning tweeted on a daily basis.

How much MicroLearning have you done today?

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A balance of Verifiable and Non-Verifiable CPD

23 Friday Jan 2015

Posted by Max Hemingway in Development

≈ 3 Comments

Tags

CPD, Development, learning, Proving It

The next comment I want to analyse from the CPD and Learning Survey is:

Given the speed of change in IT, I think an average of 2 to 3 hours per week in a mix of verifiable ( e.g. courses (on-line or physical)) and unverifiable- Blogs, papers, news sources, hands on etc.should be a minimum to aim for.

This is a great comment that supports CPD (Continuing Professional Development) in general.

2 to 3 hours a week is a great way of splitting development and learning over a calendar year.  Minus a 4 week holiday, this would give anywhere between 96 and 144 hours of training which is almost double what the CPD and Learning Survey came up with as a recommendation for the amount of time spent on CDP Development. This is not a bad thing at all as spreading training out allows you to learn, digest and try out the things you have learnt.

As the world of technology is developing and moving at a very fast pace, spreading the learning out allows you to change direction if needed to a new area that you need to focus on.

Identifying your training into two main categories of Verifiable and Non-Verifiable is a normal requirement of most CPD recording systems and industries.

Verifiable is where you can prove that the training has been completed such as:

  • Attendance on a Course (Course Certificate)
  • Online Course – Certificates of completion
  • Online Course – Test results
  • Vendor Certifications
  • Research with a resultant paper published
  • Brown Bag training (Lunch and Learns) where attendance is recorded

Non-Verifiable is where you cannot prove the learning but have carried out self learning. This includes:

  • Reading of industry magazine articles / technical reading
  • Reading blogs
  • Courses not offering any certificates of completion or test results
  • Learning as part of meetings and on job training
  • Learning as part of an assigned Project (unless any of the Verifiable results can be achieved)

These lists are by no means exhaustive or may alter depending on which governing body the CPD is for, but show examples of what could be classed in each category.

There is no hard an fast rule on how much Verifiable vs Non-Verifiable should be achieved as part of any CPD, however it is always better to have a Verifiable as it is easier to prove the learning. I would suggest a 60/40 or 70/30 split in favor of Verifiable.

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“My Time, My Development”

22 Thursday Jan 2015

Posted by Max Hemingway in Development

≈ 2 Comments

Tags

CPD, Development, learning

From the recent CPD and Learning Survey that I recently ran, I want to now start looking at the comments that have been left by the respondents. Rather than just list them, I will blog about them individually or group a couple as some of the comments provide an interesting insight into how CPD (Continuous Professional Development) is considered.

All entries to this survey were anonymous.

The first comment I want to analyse is:

Anything I do is on my own time and for my own personal development

From my experiences working and learning, I have found that any learning done in and outside work around the areas that I do during my daily working career have been applied without thinking about it. Personally I would find it hard to apply a level of consciousness to separate any learning done in my own time to my job, unless it was a very different type of learning (such as learning to canoe or play the piano).

There is a need for employers to support development of its employees which can take many different formats such as:

  • Time
  • Courses
  • Exam fees
  • Brown Bag Learning (lunchtime learning sessions)

Providing support does provide a better culture for learning in the workplace, but this is a two way street and employers may require you to develop your skills with the same time they provide inside work as outside work.

Looking out across the various industries and their CPD requirement, some industry verticals have to do development to keep their qualifications such as the medical profession. There is a mixed bag of support and no support for employees, however they are doing it as part of their daily routines.

At the end of the day CPD is a choice for the individual and how much time you are willing to invest in your own development. To pinch a bit of Shakespeare (with a tweak):

To CPD or not to CPD that is the question?

For me the answer to this is simple. If you do not decide to carry out your own CPD, others around you most probably are.

The next generations of IT Professionals are already learning from an early age supported by Government Educational Curriculum’s.

These types of support will bolster the IT Industry and with more choosing it as a career also drive towards the Era of the Contextual Web. The next generation will develop key skills at an early age that they can just create the tools and applications that they need when they want them. Maybe they wont spend much time playing the xBox or Playstation, but coding them instead.

The next level of Innovation and entrepreneurship may just come from a 10-11 year old!

Learning can feel like “Keeping up with the Jones” and a “marathon” at times, but if you do not have a plan to develop, you may be on the pavement cheering those who do by.

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3D Printing 21st Century Human AI Applications Architecture artificial-intelligence Automation BCS Big Data Blockchain business Certification Cloud Cobot Cobotics Coding Communication Connected Home CPD creativity cybersecurity Data Data Fellowship Data Science Delivery Development DevOps Digital DigitalFit Digital Human Drone Email Enterprise Architecture GTD Infographic Information Theory Innovation IoT Journal Knowledge learning Machine Learning Metaverse MicroLearning Mindset Mixed Reality Networks Open Source OpsDev PKMS Podcasts Productivity Programming Proving It Quantum R RaspberryPI Robot Robotics Scouts Security Smart Home Social Media STEM Story Telling Technologists Toolkit technology Technology Couch Podcast Thinking Tools Training Visualisation Voice Wearable Tech xR

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