Businesses are taking advantage of the benefits of cloud and SaaS services, however recently there have been a number of high profile outages which have had an impact to these businesses. 
Skype service ‘restored’ after network problems
Businesses currently rely on these services to be up and be resilient, however where a business uses Cloud as their hosting capability the resiliency can be at the level of the service that is consumed. ie Single server on a single provider.
One way round this is to look at utilising a Cloud Orchestration/Broker solution between two or more cloud providers so when one fails to maintain a level of service to your customers.
A Cloud Orchestration/Broker solution sits between the users and the cloud, providing:
- Automation
- Control
- Governance
- Reuse
whilst providing a level of choice, agility and capability to the business users allowing them to consume and create services in an agile, DevOps manner.
Cloud Orchestration/Broker solutions also allow a business to have a common interface to many providers and services. This provides a business with the means to consume;
- Private Cloud
- Public Cloud
- Hybrid Cloud
- Standard Hosting Services
through a common software interface/API turning IaaS (Infrastructure as a Service) and Cloud into software components that can be understood and used by developers. (DevOps/OpsDev), whilst providing a level of overall control to the business and cost control.
Max Hemingway 